Frequently Asked Questions

Access from bus, train, and airport is easy as the bus and Kent train station is a 5 minute distance from the hotel.

If you are travelling from Cork Airport a taxi is the quickest and easiest way to get to our hotel. You will find a taxi rank located just outside the departure terminal at Cork Airport. 

Alternatively, you can get the public bus service. Routes 226 or 226A go straight from the airport to Cork Bus Station which is a 5-minute walk from our hotel.

While we do not have on-site parking, there are convenient options nearby:

• St. Patrick’s Quay Car Park – Just a 2-minute walk from the property. View here

• Carroll’s Quay Car Park – Around a 5-minute walk and can be pre-booked. View here 

Yes, Hotel Isaacs is in the city centre. It is 10 minutes walk from the train station and 5 minutes from the bus station and the main shopping street in Cork, Patrick Street. Shops, theatres, pubs, restaurants, nightclubs as well as the commercial and legal centre of Cork, are all 0 - 15 minutes maximum walk.

Unfortunately due to the size of the hotel, we are unable to accept group bookings. We regret to advise you that if the hotel discovers a group booking has been inadvertently taken either as single or multiple reservations online from different websites, we (the hotel) reserve the right to cancel the reservation on arrival and the group will forfeit in full any deposits already paid with no liability on the hotel to find alternative accommodation for the group.

Rooms are available from 3 pm and check in for the apartments are from 4 pm. If you plan to arrive earlier in the day, please let us know and we will endeavor to have the rooms ready for you on arrival. Check out of the hotel rooms is at 12 noon or from the apartments by 10:30 am. If later an extra charge applies.

In most cases, breakfast is not included in the price but can be purchased either online when making your reservation, at reception, or in the restaurant. Please check your booking confirmation where it will state if you have breakfast included. Breakfast is served daily in the restaurant from 7.00h - 10.00h Monday - Friday and 7.30h -10.30h Saturday, Sunday and Public Holidays.

Yes, we will be happy to hold your luggage.

All bedrooms have a laptop safe.

Greenes Restaurant is the hotel's popular restaurant. As the restaurant is busy most nights it is highly advisable to book your dinner reservation table in advance. This can be done by requesting a time at your time of booking, by contacting the hotel via e-mail or by phone or by contacting Greenes directly.

Only guide dogs are permitted within the hotel.

Yes, all guests rooms at Hotel Isaacs are non-smoking.  Smoking is not permitted by law in any public area of the hotel.

Yes, we have a limited number of accessible rooms with wet bathrooms. Please make a note if you require an accessible room. Please note there is no lift access so our apartments may not be suitable for guests with reduced mobility.

No.

Booking directly over the phone or through the hotel website is always cheaper per night when compared to third-party websites.

All guests are requested to produce a photo id at check-in.

No.

Baby cots and high chairs.

All rooms and apartments must be secured with a valid credit card pre-authorisation or full payment on arrival, verified by Pin, and the customer present. Should a credit card not be available, full payment with a debit card will be required. This deposit is refunded in full, provided there is no damage or soilage to the property or excessive disruption to other guests.

Cork Airport is located 7.9Km from the hotel, just 15 minutes south of the city by taxi or 20 minutes on the frequent coach services.

Kent Station is 650m from the hotel, just 10 minutes on foot.

51.9017° N, 8.4681° W.

Ireland and UK 230V 50hz.

There are many wonderful attractions around the hotel, Fota Wildlife Park and Fitzgeralds Park are two great options. Check out our Cork itineraries for all the best things to do during your stay.

Yes.

Yes, for a fee and subject to availability.

Yes, but a lead time is required.

Tours cannot be booked directly at the hotel, but our team will be happy to advise on the best things to see and do in the city.

Yes, there is a lift in the hotel. However, there is no lift access in the self-catering apartments.

No.

Yes, there is a step-free entrance to the Hotel. However, there is not for the apartments.

Yes, however, there are limited choices due to the food we serve at Greenes.

No, this is not available.

Yes, these rates are based on volume.

No.